History | Philosophy

About us – Philosophy

To ensure steady financial growth for our clients and our firm, Unit Park’s business philosophy is driven by three key values:

Outstanding customer care means:

  • Every Unit Park office and parking lot attendant has been carefully recruited to ensure that they possess the interpersonal, service-oriented, and professional skills needed to make every parking experience hassle free and a pleasure
  • All parking lots are staffed by uniformed personnel who are courteous and trained in the art of crisis management
  • Parking lot attendants are proactive, and are able to provide driver assistance to customers when needed
  • Client feedback is always welcomed through the customer hotline or the online feedback form
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Team success means:

  • The Unit Park win/win guarantee ensures that facility and property owners continue to experience financial growth through either our leasing options or our management programs
  • We strive to create success for our employees as well as our community partners
  • The Unit Park work environment is hassle free and focused on client and customer satisfaction
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Technology efficiency means:

  • The latest technological innovations are used to provide clients with the most accurate and up-to-date financial data
  • Traffic at each location is optimised to enhance customer convenience and client revenues
  • Customers can choose between various payment options
  • Customer feedback is available instantaneously using the online feedback form
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